cv966 Privacy Policy

cv966 is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how cv966 collects, stores, processes, and protects your personal information. This policy applies to our website https://cv966.lat and all services connected to it.

We collect various types of information for the purpose of account registration and service delivery at cv966. This information falls into two main categories:

1.1 Information You Provide Directly

When you register at cv966 or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Valid email address
• Bangladeshi mobile number (for linking with bKash, Nagad, or Rocket)
• Residential address
• National ID card or passport number (for identity verification)
• Financial transaction details (deposit and withdrawal records)
• Communication content provided to the support team

1.2 Automatically Collected Information

Certain technical information is automatically collected while you use our platform:

• Device IP address and location-related information
• Browser type, version, and operating system
• Session duration and page visit history
• Information collected through cookies and similar tracking technologies
• Gaming activity and betting history
• Transaction logs and financial records

Collected information is used only for the following legitimate purposes. cv966 never uses your information for unnecessary or non-consensual purposes:

• For account registration, verification, and security
• For processing financial transactions including deposits and withdrawals
• For 21+ age verification and ensuring responsible gaming
• For preventing fraud, money laundering, and other illegal activities
• For providing customer service and technical support
• For improving user experience and operating the platform
• For providing promotional offers and bonus benefits (with your consent)
• For meeting legal and regulatory obligations
• For maintaining platform security and technical stability

Your information may be shared with selected third parties in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted third-party providers for payment processing (bKash, Nagad, Rocket, bank transfer), technology infrastructure, and fraud prevention. These partners receive only the information necessary to deliver their assigned services and are bound by strict confidentiality agreements.

3.2 Legal Obligations

If cv966 is legally required to disclose your information in order to comply with a court order, government directive, or applicable law, it is obligated to do so. Such disclosures are always kept to the minimum necessary amount.

3.3 Financial Security

As part of anti-money laundering (AML) and fraud prevention measures, relevant authorities may be notified in the case of suspicious transactions.

cv966 has implemented the highest industry-standard technical and administrative measures to protect your privacy:

• SSL Encryption: Our platform uses 256-bit SSL/TLS encryption technology, which keeps all data exchanged between your device and our servers completely secure.
• Secure Data Storage: Personal information is stored in encrypted databases and only authorized personnel can access it on a need-to-know basis.
• Two-Factor Authentication: Two-Factor Authentication is available to protect your account.
• Regular Security Audits: Our systems are regularly tested and verified by third-party security experts.
• Staff Training: All staff are trained in data protection and operate under strict confidentiality policies.
• Firewall and Intrusion Detection: Advanced firewalls and real-time intrusion detection systems remain active at all times.

The cv966 website uses cookies and similar technologies. Cookies are small text files that your browser stores automatically.

5.1 Types of Cookies

• Essential Cookies: Essential for login sessions, security, and basic functionality. Without these, the platform does not work properly.
• Performance Cookies: Help us analyze which parts of our website are used most in order to improve our services.
• Preference Cookies: Used to remember your language selection, preferred game category, and similar settings.

5.2 Cookie Controls

You can disable cookies at any time from your browser settings. However, disabling essential cookies may affect some important functions of the platform.

cv966 does not retain your information beyond the period necessary. The following factors are considered when determining the data retention period:

• For active accounts: complete information is retained for as long as the account remains active.
• After account closure: transaction records are retained for a minimum of five years in accordance with legal and regulatory obligations.
• Financial records: may be retained for an extended period in compliance with anti-money laundering laws.
• Support conversations: retained for up to three years after the issue is resolved.

Once the retention period ends, data is securely deleted or permanently anonymized.

As a user of cv966, you have the following rights regarding your personal information:

• Right to Access: You may request a copy of all information we hold about you.
• Right to Rectification: If your information contains any errors or is incomplete, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may be limited where legal obligations apply.
• Right to Object to Processing: You may object to your information being used for marketing purposes.
• Right to Data Portability: You may request your information in a structured, machine-readable format.
• Right to Withdraw Consent: If the processing of your information is based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact our support team. We will respond to your request within 30 business days.

cv966 is a 21+ platform. We do not knowingly collect or process information from anyone under the age of 21. Our registration process includes age verification measures.

If it comes to our attention that information from a minor has been collected, we will immediately delete that information and close the associated account. Parents or legal guardians who suspect that their child has registered on our platform should contact our support team immediately.

cv966's servers and service infrastructure may be located in various countries. Your information may be transferred outside Bangladesh. For such transfers, we ensure that:

• The destination country provides adequate data protection measures.
• Appropriate agreements and safeguards are in place for the data transfer.
• All technical and organizational security measures are maintained.

cv966 reserves the right to update this privacy policy from time to time. In the case of significant changes, we will notify you by email and publish a notice on the website.

If you continue to use the cv966 platform after a policy change, you will be considered to have accepted the revised policy. We therefore recommend reviewing this page regularly. Each version will include its effective date.

We take any concerns or complaints about your privacy seriously. The process for submitting a complaint is as follows:

• First, report the issue through our 24/7 live chat support.
• Or send a detailed message to [email protected].
• We will provide an initial response within 7 business days.
• A final resolution will be provided within 30 business days for complex matters.