cv966's commitment to responsible gaming
Entertainment should never become a problem — at cv966 we place your safety and well-being as our top priority and ensure all the necessary responsible gaming protections are in place.
Why is responsible gaming important?
Online gaming and betting can be an enjoyable leisure activity, but for some people it can lead to addiction or financial harm. cv966 believes that building a culture of responsible gaming is the core duty of a trustworthy platform.
We want every one of our users to approach gaming as a controlled, enjoyable and healthy experience — not as a way to recover lost money, but as a form of entertainment. Following responsible gaming principles protects not only your financial health but also your mental well-being.
As part of responsible gaming at cv966, we offer deposit limit setting, time-outs, self-exclusion and 24/7 support. On this page you will find out how to use these features and how to seek help when needed.
Important Notice
cv966 is for adults aged 21 and over only. If gaming starts to affect your daily life, work, family or finances, seek help immediately.
- Only play within your means
- Do not try to recover money you have lost
- Do not treat gaming as a source of income
- Take a break or self-exclude if needed
- Contact us for support
Our protection features
cv966 offers several practical protection features to help you stay on the path of responsible gaming.
Deposit Limit Setting
Control your spending by setting a daily, weekly or monthly deposit limit. Once a limit is set it takes effect immediately, and a cooling-off period applies if you want to increase it.
Time-Out
Take a temporary break from 24 hours up to 30 days. During the break, no gameplay or deposits will be possible on your account, helping you keep a clear head.
Self-Exclusion
For long-term issues, exclude yourself from the platform for 6 months or permanently. Once a self-exclusion is started, it cannot be reversed before the period ends.
Loss Limit
Set a feature that automatically ends your session once you have lost a specified amount. This protects you from excessive losses in moments of emotion.
24/7 Support
Our Bengali-speaking support team is available around the clock via live chat. Contact us for any questions or help related to responsible gaming.
Reality Check
Receive session summary notifications at set intervals — how long you have been playing, how much you have won and lost. This keeps you aware and helps you make informed decisions.
How to set limits
Setting limits at cv966 is simple and takes effect right away. Follow the steps below:
Log in
Log in to your cv966 account and go to the "Account Settings" or "Profile" section.
Open the Responsible Gaming section
Click on the "Responsible Gaming" tab — you will find all protection features together in one place.
Choose your preferred limit
Select deposit limit, loss limit, time-out or self-exclusion — whichever you need — and enter the amount or duration.
Confirm
Save the setting — the limit will take effect immediately. You will also receive a confirmation message by email.
If you need assistance, speak to our team via live chat — they will help you in Bengali.
Protection for minors
cv966 is for users aged 21 and over only. We are committed to preventing minors from participating in gaming.
For parents and guardians
Use parental control software to ensure that children or underage family members cannot access gaming sites on your devices. Never share your login details with anyone.
Age verification process
We verify age at registration. Additional identity documents may be requested in cases of doubt. If a user is suspected of being a minor, the account will be suspended.
Assess yourself
If you answer "yes" to any of the questions below, it is time to seek help. The first step in responsible gaming is knowing yourself.
Do you keep playing in an attempt to win back money you have lost?
Is gaming negatively affecting your family, friends or career?
Have you taken out loans or used up savings to fund your gaming?
Have you tried to stop gaming but been unable to?
Do you feel restless, anxious or irritable when you are not gaming?
Do you hide the amount or frequency of your gaming from family or friends?
Simple responsible gaming tips
Build some simple habits to maintain a responsible gaming culture at cv966:
- Set a fixed budget before you play and stick to it.
- Play for entertainment only — not to make money.
- Avoid gaming while drinking or under stress.
- Take regular breaks and spend time with your family.
- Do not increase your bets out of emotion after a loss.
- Withdraw a portion of your winnings — do not put all the money back into bets.
- Review your gaming history regularly.
- Use our time-out or limit-setting features whenever needed.
When should you seek help?
Gaming problems can come into anyone's life — this is not a sign of weakness, it is a health issue that can be resolved. If you feel that you or someone you know is in trouble, do not delay in seeking help.
cv966 Support Centre
Frequently Asked Questions
Answers to the most commonly asked questions about responsible gaming.
Play safely, enjoy yourself
True enjoyment lies within responsible gaming. Enjoy cricket, slots and live casino at cv966 — all in a safe environment.